Privacy Policy
Effective Date: 03/18/2025
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1. Introduction
Welcome to Lofty's, LLC ('Lofty's,' 'we,' 'us,' or 'our'). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website playloftys.com (the 'Site').
By using our Site and services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
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2. Information We Collect
We collect both personal information (data that can identify you) and non-personal information (data that does not directly identify you).
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A. Information You Provide to Us:
- Account & Membership Information – When you register for a membership, we collect your name, email address, phone number, billing address, and payment details.
- Reservations & Purchases – When booking a simulator bay or purchasing merchandise, we collect relevant transaction details.
- Communication Information – If you contact us via email, chat, or forms, we collect your name and the contents of your message.
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B. Information We Collect Automatically:
- Log Data – Our servers automatically collect information such as your IP address, browser type, operating system, and browsing activity on our Site.
- Cookies & Tracking Technologies – We use cookies and similar tools to enhance user experience and analyze website performance.
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C. Information from Third Parties:
If you use third-party services (such as Google or social media logins) to interact with us, we may receive limited data from those providers.
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3. How We Use Your Information
We use the information we collect for the following purposes:
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- To provide, manage, and improve our website, services, and memberships.
- To process transactions, payments, and bookings.
- To communicate with you about reservations, promotions, and updates.
- To personalize your experience and provide relevant content.
- To protect the security of our website and users.
- To comply with legal obligations and enforce our policies.
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4. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following cases:
- Service Providers – With trusted third-party vendors who assist with payment processing, website hosting, or analytics.
- Legal Compliance – When required by law, such as responding to legal requests or protecting our rights.
- Business Transfers – If Lofty's, undergoes a merger, acquisition, or asset sale, your data may be transferred.
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5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed 100% secure.
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6. Your Choices & Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Disable cookies through your browser settings.
To exercise any rights, please contact us at longwood@playloftys.com.
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7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'Effective Date.'
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9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lofty's, LLC
2636 W SR 434
Suite 104
Longwood, FL 32779
(407)871-9194